• What Is Trusted Form Claim?

    Trusted Form Claim is a lead certification and compliance verification feature used to validate and certify lead consent records. It helps verify that customer leads were collected with proper consent and compliance tracking.

  • How To Open Trusted Form Claim Settings

    To configure Trusted Form Claim in the admin panel:

    • Login into the PingTreeSystems Admin Dashboard
    • Click on your Profile Menu from the top-right corner
    • Select Setting from the dropdown menu
    • The system settings page will open
    • Locate the Trusted Form Claim section
  • Trusted Form Claim Main Toggle

    The top toggle switch controls whether Trusted Form Claim verification is enabled or disabled.

    • ON — Trusted Form Claim verification is enabled for lead processing
    • OFF — Trusted Form Claim verification is disabled
    • When enabled, the system validates TrustedForm certificates attached to leads
  • Trusted Form Claim API Token

    The Trusted Form Claim API Token field is used to connect PingTreeSystems with the TrustedForm service.

    • Enter the valid Trusted Form Claim API Key provided by your TrustedForm account
    • The API token authenticates requests between the system and TrustedForm
    • Without a valid API token, certificate claim requests cannot be processed
  • How To Save Trusted Form Claim Settings

    After entering the required configuration:

    • Enable the Trusted Form Claim toggle
    • Enter the valid Trusted Form Claim API Key
    • Click the Save button
    • The system will store the configuration and apply TrustedForm verification during lead processing
  • How Trusted Form Claim Works

    When a lead is submitted with a TrustedForm certificate:

    • The system sends the certificate information to the TrustedForm API
    • The API validates the certificate authenticity and consent details
    • If validation is successful, the certificate is claimed and linked to the lead
    • This helps maintain compliance and lead verification records
  • Benefits Of Trusted Form Claim

    Using Trusted Form Claim provides several advantages:

    • Helps verify customer consent records
    • Improves lead compliance and audit tracking
    • Reduces compliance risks and fraudulent submissions
    • Provides proof of lead generation source and consent capture
    • Supports regulatory and legal compliance requirements
  • Important Notes

    Before enabling Trusted Form Claim:

    • Ensure your TrustedForm account is active
    • Verify the API token is valid and authorized
    • Test certificate validation using sample lead submissions
    • Keep API credentials secure and confidential

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