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What Is Trusted Form Claim?
Trusted Form Claim is a lead certification and compliance verification feature used to validate and certify lead consent records. It helps verify that customer leads were collected with proper consent and compliance tracking.
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How To Open Trusted Form Claim Settings
To configure Trusted Form Claim in the admin panel:
- Login into the PingTreeSystems Admin Dashboard
- Click on your Profile Menu from the top-right corner
- Select Setting from the dropdown menu
- The system settings page will open
- Locate the Trusted Form Claim section
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Trusted Form Claim Main Toggle
The top toggle switch controls whether Trusted Form Claim verification is enabled or disabled.
- ON — Trusted Form Claim verification is enabled for lead processing
- OFF — Trusted Form Claim verification is disabled
- When enabled, the system validates TrustedForm certificates attached to leads
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Trusted Form Claim API Token
The Trusted Form Claim API Token field is used to connect PingTreeSystems with the TrustedForm service.
- Enter the valid Trusted Form Claim API Key provided by your TrustedForm account
- The API token authenticates requests between the system and TrustedForm
- Without a valid API token, certificate claim requests cannot be processed
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How To Save Trusted Form Claim Settings
After entering the required configuration:
- Enable the Trusted Form Claim toggle
- Enter the valid Trusted Form Claim API Key
- Click the Save button
- The system will store the configuration and apply TrustedForm verification during lead processing
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How Trusted Form Claim Works
When a lead is submitted with a TrustedForm certificate:
- The system sends the certificate information to the TrustedForm API
- The API validates the certificate authenticity and consent details
- If validation is successful, the certificate is claimed and linked to the lead
- This helps maintain compliance and lead verification records
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Benefits Of Trusted Form Claim
Using Trusted Form Claim provides several advantages:
- Helps verify customer consent records
- Improves lead compliance and audit tracking
- Reduces compliance risks and fraudulent submissions
- Provides proof of lead generation source and consent capture
- Supports regulatory and legal compliance requirements
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Important Notes
Before enabling Trusted Form Claim:
- Ensure your TrustedForm account is active
- Verify the API token is valid and authorized
- Test certificate validation using sample lead submissions
- Keep API credentials secure and confidential

