Click on Buyer from the left sidebar, select Campaigns, and click the Edit icon next to any campaign. Navigate to the Email Alert tab.

In the Recipients field, enter the email addresses that should receive alert notifications. You can add multiple email addresses — each recipient will get notified when an alert is triggered for this campaign.

You will see five alert types available to configure. For each alert type toggle the Status ON or OFF and set a Total Number threshold:

• Timeout — sends an alert when the set number of leads time out without a buyer response — for example 3 timeouts
• Ping Reject — sends an alert when the set number of leads are rejected at the ping stage — for example 20 ping rejects
• Post Reject — sends an alert when the set number of leads are rejected at the post stage — for example 30 post rejects
• Error — sends an alert when the set number of leads encounter delivery errors
• Filter Out — sends an alert when the set number of leads are filtered out by campaign rules

The Email Status column on the right shows when the last alert email was sent for each event type — for example “The last email was sent on 2026-04-07 12:15:05” for Timeout. This helps you track recent alert activity and confirm notifications are being delivered.

Once all alert types, thresholds, and recipients are configured, click Save. The system will now automatically send email notifications to all recipients whenever the defined thresholds are reached — helping you respond to campaign issues quickly and efficiently.