-
How To Login As A Buyer
To add funds, you must first log in using your Buyer account credentials:
- Go to the PingTreeSystems login page
- Select the Buyer radio button as your login type (other options are Publisher and Agent)
- Enter your registered Email Address and Password
- Optionally check Remember Me to stay logged in on your device
- Click the Login button to access your Buyer dashboard
-
Login Error — Email or Password Don’t Match
If you enter incorrect credentials, the system will display an error message: “Email or Password don’t match or Admin inactive”. This means either:
- The email or password entered is incorrect — double-check and try again
- Your account has been set to inactive by the Admin — contact your system administrator to reactivate your account
- If you have forgotten your password, click the I forgot my password link at the bottom of the login form to reset it
-
How To Navigate To Payment Setting
After logging in as a Buyer, follow these steps to reach the Fund / Payment section:
- From the left sidebar, click on Payment Setting
- This will open the Fund » Listing page where you can manage your balance and add funds
-
Your Existing Balance
At the top of the Fund listing page, your current account balance is displayed prominently — for example, Your Existing Balance is $448.72. This reflects the total available funds in your buyer account after all lead deductions and top-ups.
-
How To Save Your Credit Card Details
The left section of the page is titled Your CreditCard Detail. To save a card for future fund additions:
- Card Number — enter your 16-digit credit or debit card number (supports Visa, MasterCard, Discover, and American Express)
- CVC — enter the 3-digit security code on the back of your card
- Expiration Month — enter the card’s expiry month (e.g., 10)
- Expiration Year — enter the card’s expiry year (e.g., 2026)
- Click the Save button to securely store your card details for use when adding funds
-
How To Add Funds To Your Account
The right section of the page is titled Fund Information. To top up your buyer account balance:
- Fund Amount Limit — this field shows the minimum or threshold fund amount configured for your account (e.g., 10)
- Add Fund Amount — enter the amount you want to add to your account balance
- Fund Description — enter a short description or reference note for this transaction (e.g., “testing”)
- Click the Submit button to process the payment and add the funds to your account instantly
-
Fund Transaction History
Below the credit card and fund information sections, a transaction history table displays all past fund activity for your account. The table includes the following columns:
- ID — unique transaction record identifier
- Lead ID — the lead ID associated with the transaction if a lead was purchased (blank for manual top-ups)
- Stripe Order ID — the Stripe payment reference ID for card transactions
- Payment Method ID — the saved payment method used for the transaction
- Description — the note or description entered at the time of the transaction (e.g., “testing”)
- Amount — the transaction amount — positive values (e.g., $23.00, $1,500.00) indicate funds added; negative values (e.g., -$8.00) indicate lead cost deductions
- Last Balance — the running account balance after each transaction
- Reg Date — the date and time when the transaction was recorded

