• How To Login As A Buyer

    To add funds, you must first log in using your Buyer account credentials:

    • Go to the PingTreeSystems login page
    • Select the Buyer radio button as your login type (other options are Publisher and Agent)
    • Enter your registered Email Address and Password
    • Optionally check Remember Me to stay logged in on your device
    • Click the Login button to access your Buyer dashboard
  • Login Error — Email or Password Don’t Match

    If you enter incorrect credentials, the system will display an error message: “Email or Password don’t match or Admin inactive”. This means either:

    • The email or password entered is incorrect — double-check and try again
    • Your account has been set to inactive by the Admin — contact your system administrator to reactivate your account
    • If you have forgotten your password, click the I forgot my password link at the bottom of the login form to reset it
  • How To Navigate To Payment Setting

    After logging in as a Buyer, follow these steps to reach the Fund / Payment section:

    • From the left sidebar, click on Payment Setting
    • This will open the Fund » Listing page where you can manage your balance and add funds
  • Your Existing Balance

    At the top of the Fund listing page, your current account balance is displayed prominently — for example, Your Existing Balance is $448.72. This reflects the total available funds in your buyer account after all lead deductions and top-ups.

  • How To Save Your Credit Card Details

    The left section of the page is titled Your CreditCard Detail. To save a card for future fund additions:

    • Card Number — enter your 16-digit credit or debit card number (supports Visa, MasterCard, Discover, and American Express)
    • CVC — enter the 3-digit security code on the back of your card
    • Expiration Month — enter the card’s expiry month (e.g., 10)
    • Expiration Year — enter the card’s expiry year (e.g., 2026)
    • Click the Save button to securely store your card details for use when adding funds
  • How To Add Funds To Your Account

    The right section of the page is titled Fund Information. To top up your buyer account balance:

    • Fund Amount Limit — this field shows the minimum or threshold fund amount configured for your account (e.g., 10)
    • Add Fund Amount — enter the amount you want to add to your account balance
    • Fund Description — enter a short description or reference note for this transaction (e.g., “testing”)
    • Click the Submit button to process the payment and add the funds to your account instantly
  • Fund Transaction History

    Below the credit card and fund information sections, a transaction history table displays all past fund activity for your account. The table includes the following columns:

    • ID — unique transaction record identifier
    • Lead ID — the lead ID associated with the transaction if a lead was purchased (blank for manual top-ups)
    • Stripe Order ID — the Stripe payment reference ID for card transactions
    • Payment Method ID — the saved payment method used for the transaction
    • Description — the note or description entered at the time of the transaction (e.g., “testing”)
    • Amount — the transaction amount — positive values (e.g., $23.00, $1,500.00) indicate funds added; negative values (e.g., -$8.00) indicate lead cost deductions
    • Last Balance — the running account balance after each transaction
    • Reg Date — the date and time when the transaction was recorded

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